Refund Policy

At Kache County, all sales are final.

We do not accept returns, exchanges, or cancellations once an order has been placed.

Lost or Stolen Packages

Once your order has been shipped and is marked as delivered by the shipping carrier, it is no longer under our control.

Kache County is not responsible for lost, stolen, or delayed packages after they have been shipped. If you believe your package has been lost or stolen, please contact the shipping carrier directly to file a claim.

Damaged or Incorrect Orders

If you receive the wrong item or your order arrives damaged, please contact us within 7 days of delivery with your order number and photos of the issue. We'll review your request and work to make it right if the issue was caused by us.

By placing an order with Kache County, you agree to this refund policy.